Global Operations Services for more than 14+ years.
Who We Are

TeK7 Business Services is a remote operations team providing high-quality business services to clients in multiple countries and industries.

As a business, we are focused on the success of our customers by delivering high-quality, dependable, and consistent results. Our ability to adapt to our customer's processes is core to our business and the key to achieving customer satisfaction.

What We Do

We provide exclusive services for your business

TeK7 Business Services provides business process outsourcing to small and midsize businesses. We come along side your organization and act like an extension of your business to help you delivery your products and services in an extremely efficient and cost effective way. We can easily mould our team into your process or help you define a new process to ensure timely delivery with consistent quality.

Our ideal customer provides a high volume of consistent work that’s connected to a well-defined process. We are excellent at taking in large volumes of work and systematically producing quality results as well as providing timely updates to our progress.

Delivery Services

TeK7 Business Services provides delivery services to help your business meet the ever increasing demands of your customers. When helping you delivery your products and services to your end customer we act as an extension of your own business team. We care about quality and speed of delivery just like you and put all of our efforts into delivering on time every time.

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Remote Device Configuration

Our technically skilled team has the ability to access remote systems for the purpose of initial configuration, performance improvements and maintenance / support of existing systems

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Remote Video Auditing

Our team is uniquely skilled to process high volumes of images and videos for the purpose of quality checks, categorizing and data mining / analysis. We can deliver these services with extremely high accuracy and process large volumes on a daily bases.

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Data Processing / Data Entry

Depending on your needs our team has the ability to delivery data entry, data processing and data analysis services on any type of data set.

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Quality Assurance (QA Projects)

Quality matters and our team has the skills to help ensure your products reach the market with the least amount of issues. We can follow your test scripts and even help create them so that your products are consistently tested for each and every release.

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Web Development

Our team has loads of experience in creating simple or complex websites with mobile responsiveness and the best SEO results.

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Software Testing

Our software testing team can evaluate and verify software products or applications to identify the bugs and provides user experience feedback.

Even if you have a unique and specialized project or service we can help you systematize the delivery. Our team has the ability to learn even the most complex processes and has a proven track record that our customers continue to appreciate. We care about your success and it’s our desire to deliver each project with the highest quality. Part of our service to you is to help create systematized processes that include checks and balances in order to achieve the desired results with precise accuracy. Our team will work tirelessly until you and your clients are completely satisfied.

If the service you are looking to outsource isn’t listed here it doesn’t mean that we don’t provide it. Contact us today to discuss other potential project types and how we might best help your business.

How We Do It

TeK7 Business Services provides a variety of services to our customers and often customizes the delivery process to meet their specific requirements. In order to deliver high quality service with efficiency and cost effectiveness we create a well-defined process around your deliverables. Our delivery process generally includes four components: Workflow Management, Process checklist, Project Verification and Training.

Workflow Management :

Delivery of your project(s) first start with your team communicating that new project(s) are available for our team. Therefore, the first key to the successful delivering of your project(s) is to ensure that no work is overlooked. We help you define and follow your workflow management process. For some customers this process is simply done through shared spreadsheets, for others we collaborate through an FTP server and for some we log into their project management system to begin the process. We help you choose a convenient and efficient way send and check the status of your projects.

Communication is a large component of this process and we strive to ensure that status of each project is kept up to date. In the case of questions or issues we work with you to define a resolution process so that we can quickly get back to work for you. Generally this resolution process first includes an internal component that lets a team member raise a certain issue to others within the team with the idea that hopefully over time we can solve most common question and issues through a shared knowledge base from the team experience. For special case circumstances that prevent us from resolving a question or issue from internal team knowledge or from training material provided we will communicate back to your team as quickly and efficiently as possible through the workflow management process and then document the resolution for future use on your projects.

Process Checklist :

Consistent quality is best achieved when we can systematically follow a checklist or recommend guidelines during the delivery process. For projects big and small we create checklist to ensure that each team member is able to deliver your work with quality and accuracy.

Project Verification :

Quality and accuracy is our support pillar to ensure we have done our best work on each task. We double check or spot check projects to ensure quality control. 100% accuracy is our goal and we constantly strive to achieve that goal.

Training :

In order to deliver your projects continuously with the highest quality, we create training processes that allow new team members to join your team as demand increases. These internal training processes allow our team members to quickly adapt to new technologies, projects or processes. Additionally we support continuing education training among our team member to ensure each member is able to continually meet your project requirements.

Our four-step process allows us to consistently deliver your projects at the highest quality level, with the most efficiency and in a cost effective way.

Frequently Asked Questions

Below is a list of common questions that our customers had when they were trying to determine if outsourcing was right for their business. Hopefully this list will answer your questions but if not feel free to contact us and we’ll be happy to help answer any questions you might have about TeK7 or outsourcing in general.

Why should my business outsource?

Outsourcing certain business processes provides you great leverage and lets your current team focus by best using their time and skills. Business process outsourcing gives you the opportunity to choose the right team for the right purpose. Don’t unnecessarily burden your most valuable team members with routine task, monotonous work or labor intensive jobs.

We need to cut cost will outsourcing help?

Depending on your business, industry and current market atmosphere outsourcing purely to reduce cost may not help and could be a bad idea. We generally caution customers who are looking to reduce their staff to simply rehire the same qualified workers at a lower cost. From a balance sheet perspective things will look better but from an internal operation and functional perspective it could be disastrous.

Do you provide call center services?

No we do not provide call center service but we do strongly believe that all phones lead to India.

Could we come to India to train your team?

Yes, absolutely and we highly recommend it. You’ll have a great experience visiting India and our team would benefit from your visit and in person training.

Do we have to come in person to train your team?

No, in most cases sending documentation, exchanging emails, instant messaging and having video conference calls is very adequate for us to get starting working for you.

Can we bring a few of TeK7’s team members to our office for training?

Yes, our team members are happy to come to your office for training. It’s a great way for you to transfer knowledge and ensure our team is ready for your next big project.

Will the same people work on all of our projects?

Yes, in most cases the same people will consistently work on your projects. We’ve found this help ensure quality and reliable turnaround times for each of your projects.

Do you invoice by the hour or by project?

Depending on the type of work we’ll choose the best bill strategy that’s mutually agreeable. We generally invoice monthly by email unless your business requires a paper invoice to mailed.

How do we pay and in what currency?

We prefer to get paid in US Dollars. All our pricing and invoices are based on US Dollars. Our customers pay us via wire transfers.

We are a seasonal business and have high volumes of work during a few months of the year; can you help us?

Yes, we are very process driven and even if you only require our services a few months out of each year we’d love to work with you.

Will we lose control if we choose to outsource?

No, not at all. In fact you’ll most likely find that you have greater control and more insight into your delivery process. You define the ideal process and our team will ensure its followed. If you want to see reports daily, weekly, monthly, etc. you get them on time every time. When you decided to change the process or workflow we’ll take immediate action and begin implementing the new direction.

Have a question? Get in touch with us!